Terms of Service

Last Updated: 16 February 2026

1. Acceptance of Terms

By accessing and using the Orqelia website (orqelia.com) and our electricity bill analysis services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Service Description

Orqelia provides electricity bill analysis services that examine contracted power, tariff structures, reactive power charges, and billing accuracy. Our services include:

• Analysis of 12 months of electricity billing data
• Identification of potential billing errors
• Recommendations for tariff optimization
• Assessment of contracted power adequacy
• Detailed reporting of findings

We are not an energy supplier and do not switch consumers between energy companies.

3. User Obligations

When using our services, you agree to:

• Provide accurate and complete information
• Supply 12 months of electricity bills for analysis
• Use the service for lawful purposes only
• Not misrepresent your identity or affiliation
• Maintain the confidentiality of any account credentials

4. Intellectual Property

All content on the Orqelia website, including text, graphics, logos, and software, is the property of Orqelia and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

5. Service Limitations

Our analysis services are provided for informational purposes. While we strive for accuracy, we cannot guarantee:

• That all billing errors will be identified
• Specific savings amounts from implementing recommendations
• That energy suppliers will accept our findings
• Continuous availability of the website or services

6. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy. We collect and process personal data in accordance with GDPR and Spanish data protection law. By using our services, you consent to such processing.

7. Fees and Payment

Service fees will be communicated before analysis begins. Payment terms and methods will be specified in service agreements. We reserve the right to modify fees with notice.

8. Liability Disclaimer

To the fullest extent permitted by law:

• Orqelia is not liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the fees paid for the specific service
• We are not responsible for actions taken by energy suppliers based on our analysis
• We do not guarantee specific financial outcomes from our recommendations

9. Indemnification

You agree to indemnify and hold Orqelia harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.

10. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of modified terms.

11. Termination

We may terminate or suspend access to our services immediately, without prior notice, for conduct that violates these terms or is harmful to other users or our business interests.

12. Governing Law

These Terms of Service are governed by the laws of Spain. Any disputes arising from these terms or use of our services shall be subject to the exclusive jurisdiction of the courts of Sevilla, Spain.

13. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force.

14. Contact Information

For questions about these Terms of Service, contact us at:

Orqelia
C. Gabriel Miró, Nº 3, Edificio Wertice escalera 1 Planta 4 puerta 9
41704 Dos Hermanas, Sevilla, Spain
Email: info@orqelia.com
Phone: +34 854 88 44 69